Privacy Policy

Effective Date: 1st January 2026
Last Updated: October 2026

1. Overview

Zylix.ai ("we", "our", or "us") is dedicated to protecting your privacy. This policy outlines how we collect, handle, and protect personal and contractor business data in full accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

2. Information We Collect

When you submit our contractor territory scope or contact form, we collect:

• Contact details: Name, business trading name, email address, and mobile phone number.
• Operating details: Primary service areas, target postcodes, and electrical accreditation data.
• Technical details: IP addresses, basic browser telemetry, and usage patterns to optimize platform speed.

3. How We Use Your Data

We process your information strictly to assess geographical contractor exclusivity, tailor digital infrastructure proposals, communicate scope details, and fulfill commercial agreements. We never sell, rent, or lease your data to third-party marketing companies.

4. Data Security & Storage

All data is transmitted via encrypted HTTPS and held in secure, access-restricted cloud storage environments. We retain information only for as long as necessary to provide services or satisfy statutory requirements.

5. Your Rights

Under UK GDPR, you have the right to request access to your stored personal data, request corrections, or ask for total erasure from our records. To exercise any of these rights, contact our Data Protection lead at dale@zylix.ai.