Marketplace Shootout

MyBuilder vs Rated People for Electricians: 2026 In-Depth Comparison

Which platform delivers better lead quality, lower waste, and higher return on investment for UK electrical contractors? Here is the real data.

By Dale Harrison • October 21, 2026 • 9 min read • Unbiased Review
Executive Summary

Between the two shared directory marketplaces, MyBuilder is generally the safer option because it charges zero monthly subscription fees; you only pay when a customer reviews your profile and explicitly shortlists you. Rated People locks you into monthly membership fees plus individual lead purchases, creating higher risk of negative ROI. However, both platforms suffer from the same fatal flaw: homeowners are actively encouraged to collect 3 to 4 competing quotes.

1. Pricing & Fee Structures Compared

Feature MyBuilder Rated People
Monthly Membership Fee £0 / month £30 – £80+ / month
Lead Payment Model Pay only when shortlisted (£5–£35) Pay to buy lead details (£12–£45)
Shortlist Competition Homeowner shortlists 1 to 3 sparks Sold to up to 3 competing trades
Lead Refund Policy Strict (refunds only if uncontactable) Credit refund for bogus phone numbers
Consumer Price Sensitivity Moderate to High Very High

2. How MyBuilder Works in Practice

On MyBuilder, homeowners post their job description (e.g. "Replace old fuse board in 3-bed semi"). Contractors browse local jobs and click "Express Interest" with a short introductory pitch.

You pay nothing to express interest. You only pay a shortlist fee (typically £14 to £24 for a consumer unit replacement) if the homeowner reviews your profile and clicks to invite you for a quote.

The Catch: Even after being shortlisted, you are typically competing against 2 other shortlisted electricians. If the homeowner ghosts your messages or decides not to proceed with the work, you rarely get your shortlist fee back.

3. How Rated People Works in Practice

Rated People uses a direct lead-purchase model. When a homeowner posts an inquiry, up to three contractors can immediately purchase the customer’s phone number and address.

The Catch: Because up to three tradespeople buy the lead simultaneously, the race is on. The homeowner’s phone rings three times within 5 minutes. If you are on a ladder or driving your van and call 20 minutes later, the homeowner has often already arranged two site visits and won't answer your call. You still pay for the lead.

Stop Racing Other Sparks to the Bottom on Directories

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4. The Real Alternative: Building an Exclusive Digital Pipeline

Whether you use MyBuilder, Rated People, or Checkatrade, you remain on a "borrowed platform". You pay rent to access someone else’s customers.

By contrast, when you own your web platform and pair it with Google Ads and Google Guaranteed LSAs:

  • Every lead is 100% exclusive: Nobody else gets the homeowner’s contact details.
  • You protect your profit margins: Homeowners contact you because they value your NICEIC credentials and professional brand, not because you were the cheapest quote.
  • You build permanent business equity: Your domain authority and Google review asset grow more valuable every single month.

Frequently Asked Questions

Which is better for UK electricians: MyBuilder or Rated People?
MyBuilder generally offers better financial control for electricians because there is no mandatory monthly subscription fee; you only pay a shortlist fee (£5 to £35) when a homeowner expresses interest in your profile. Rated People charges both an ongoing monthly subscription fee (£30 to £80+/mo) plus individual lead purchase fees, increasing financial risk if leads fail to convert.
How much do MyBuilder shortlist fees cost for electrical work?
MyBuilder shortlist fees vary depending on the estimated value of the job. Minor repairs and light fittings incur fees of £5 to £10, consumer unit upgrades typically cost £14 to £22, and full rewires can cost £25 to £40+ per shortlist.
How many contractors compete for a lead on Rated People and MyBuilder?
On Rated People, up to 3 contractors can buy contact details for each posted job. On MyBuilder, up to 5 contractors can express interest, but the homeowner usually shortlists between 1 and 3 tradespeople to provide quotes.
Why do many electricians leave both platforms?
The primary complaint from qualified electricians is price competition. Homeowners posting on directory marketplaces often collect 3 to 4 quotes and choose the cheapest bid, forcing professional NICEIC/NAPIT registered sparks to squeeze margins or lose work to unvetted operators.
Dale Harrison, Founder at Zylix
Written by Dale Harrison
Founder & Growth Engineer at Zylix.ai

Dale builds exclusive digital acquisition engines and high-speed web platforms exclusively for UK electrical contractors. Strictly one partner per territory.

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